Categories: Tourism

New Chief People Officer at Hornblower


Hornblower Group announced today Karen DiFulgo has joined the company as Chief People Officer.

Ms. DiFulgo will report to Adam Peakes, Executive Vice President and Chief Financial Officer, Hornblower Group. As Hornblower Group’s Chief People Officer, Ms. DiFulgo will be responsible for leading the strategic and operational human resources initiatives across the company’s global portfolio to help drive business efficiencies including the development and implementation of organizational structure and design, compensation and benefit planning, recruiting and retention, and workforce planning, all to ensure that the HR support is aligned with Hornblower’s strategic business initiatives. Ms. DiFulgo will provide strategic HR leadership to help drive both the business growth and the overall company culture experience for its Crew with initatives including training and development programs, recognition incentives, performance management and developing new initatives to effectively communicate with the Crew, in collaboration with Hornblower’s internal communications team.

Ms. DiFulgo comes to Hornblower from Benchmark Global Hospitality, where she served as the Chief People Officer leading the company’s strategy for all facets of HR, with authority over a team of 90+ direct reports, supporting over 10,000 employees across a portfolio of over 85+ properties in the United States, Caribbean and UK.  Ms. DiFulgo’s results-driven approach led to a record of success and achievement for the organization, which marked a series of promotions to positions of increased influence, authority and accountability.  Prior to Benchmark, Ms. DiFulgo held senior roles in a variety of corporate hospitality and global organizations including Gaylord Hotels / Gaylord Resorts and National Convention Center, The Brickman Group Inc. and TNS Healthcare/Migliara-Kaplan.

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