Canada Jetlines announced that it has appointed Rossen Dimitrov to its Board of Directors. Mr. Dimitrov is an experienced senior executive with over 20-years of experience in the airline industry and is presently employed as the Chief Officer Customer Experience at Qatar Airways.
As the Chief Officer Customer Experience at Qatar Airways, Rossen is constantly challenging the status quo by building a customer-centric approach to delivering future-proof aircraft, lounge and airport interiors, technology-enabled experiences and new service concepts that are the foundation of the airlines’ customer experience.
Earning an internationally recognized reputation for creating bespoke guest experiences and being awarded as number #3 on the Future Travel Experience Airline Passenger Experience Global Power List, Mr. Dimitrov has held various senior executive and advisory roles in Canada and internationally including Chief Operating Officer at Air Italy, Chief Customer Experience Officer Air Italy, and Chief Guest Experience Officer at WestJet, and presently as Chief Officer Customer Experience at Qatar Airways.
“Rossen’s experience and success as a senior executive in airline industry makes him a great addition to strengthen the Canada Jetlines Board of Directors,” stated Eddy Doyle, President & CEO. “We look forward to his leadership and contributions to Canada Jetlines.”