The American Hotel & Lodging Association today announced its 2023 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during presentations at The Hospitality Show at The Venetian Resort Las Vegas.
AHLA’s 2023 General Managers of the Year are:
- Travelodge by Wyndham Memphis General Manager Harold Daniels, AHLA General Manager of the Year – Select-Service Property
- Embassy Suites by Hilton Minneapolis Airport General Manager Katie Ward, AHLA General Manager of the Year – Full-Service Property
- Hyatt Regency Coconut Point Resort & Spa General Manager Brian Kramer, AHLA General Manager of the Year – Resort Property
- Monterey Plaza Hotel & Spa Managing Director Chris Sommers, AHLA General Manager of the Year – Independent Property
- SpringHill Suites by Marriott Orange Beach General Manager Michelle Davis, AHLA General Manager of the Year – Extended Stay Property
- Hyatt Regency New Orleans General Manager Michael O’Keith Smith, AHLA General Manager Lifetime Achievement Award
AHLA and its technology committee, HTNG, announced that PolyAI is the winner of the annual TechOvation Award for its guest-led voice assistants, which use advanced conversational AI to understand and respond to common guest requests. The TechOvation award recognizes the most significant recent innovation in hospitality technology. The judges and members of The Hospitality Show audience had the task of selecting this year’s winner. The selection was made from a pool of ten semifinalists. These semifinalists had the opportunity to showcase their innovative products to the attendees of The Hospitality Show.
Technology Acceleration Award
AHLA and HTNG also named the following winners of the inaugural Technology Acceleration Award:
- Actabl
- Agilysys
- Belmond
- BOUNTE, INC.
- BluIP
- Clairvoyix
- Directful
- Hapi
- Instio Expericences, Pvt Ltd
- iOpen Innovations
- Logistics
- Phonesuite
- TigerTMS
- TipQwik
- Visual Matrix
Each year, the AHLA Technology Acceleration Award will recognize companies that have taken specific steps to advance innovation in hospitality.
This year, the award showcased companies that have adopted HTNG Express, a new solution that shortens the process for post-booking hotel property management system integrations from months to just days.
Also Read: AHLA Names New Executive Committee Member
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Read more: Top General Managers and Hospitality Tech Innovators of 2023 Announced by AHLA
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