Crystal Bay Casino is providing notice of a recent incident that may affect some customer information. This notice includes information about the incident, Crystal Bay Casino’s response, and resources potentially affected individuals may use to help protect information, should they feel it appropriate to do so.
What Happened?
In November 2022, Crystal Bay Casino identified unusual activity on certain systems within its network. Upon learning of this activity, Crystal Bay Casino took prompt steps to confirm the security of its systems and initiated a comprehensive investigation into the issue. The investigation determined that certain files may have been copied from the system on or around November 27, 2022 as part of the incident. As such, Crystal Bay Casino undertook a diligent review of the relevant files to determine what information was present and to whom it relates. On January 25, 2023, the investigation further determined some database information may have been copied from the system as part of the incident. Based on these findings, Crystal Bay Casino promptly reviewed the relevant database to identify what information was present, to whom that information related, and contact information for those individuals.
What Information Was Involved?
The investigation determined the potentially affected information related to the database files includes name, driver’s license number, and passport number.
What Crystal Bay Casino Is Doing.
Upon becoming aware of this incident, Crystal Bay Casino promptly initiated a comprehensive investigation. Crystal Bay Casino also reported the activity to the FBI and continues to assess its network security, including reviewing and enhancing policies and procedures as appropriate. As an added precaution, Crystal Bay Casino is offering potentially affected individuals access to 12 months of complimentary credit monitoring services.
What You Can Do.
Crystal Bay Casino encourages those who may be affected to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring free credit reports for suspicious activity and to detect errors. Crystal Bay Casino also encourages individuals to review the information contained in the Steps You Can Take To Help Protect Information it is providing on its website.
