Hotel operator Accor has announced changes to its senior operations leadership team to drive growth and elevate the guest experience.
Scott Boyes has been appointed Senior Vice President Hotel Operations, Pacific North. Scott will be responsible for hotels under management agreements in the newly designated Pacific North region, which will include New South Wales, Australian Capital Territory, Queensland and Northern Territory. Scott will lead operational excellence for Accor’s Premium, Midscale and Economy hotels in the north of the Pacific. Scott has worked in Accor operations for 28 years, beginning his career in hospitality with The Rest Hotel at Milsons Point. Due to his strong expertise in operations and knowledge of the North Pacific region, Scott will bring significant experience to the role.
Adrian Williams has been appointed Senior Vice President Hotel Operations, Pacific South. Adrian will be responsible for Accor’s Premium, Midscale and Economy hotels in the newly designated Pacific South region, which will include Victoria, Tasmania, South Australia, Western Australia, New Zealand, Fiji and French Polynesia. A new role of Vice President for New Zealand and Fiji has been created which will report into Adrian and an appointment will be announced in the New Year. Adrian began his hospitality career at Fairmont Banff Springs Hotel in Canada and now has over 30 years of hotel operations and senior leadership experience, he holds a Masters in Marketing and has a long history of active board participation in a range of industry organizations.
Danesh Bamji has been appointed Vice President Franchise, Pacific. Danesh will be responsible for leveraging Accor’s brand, marketing, sales, customer engagement, digital and loyalty strategies as well as the delivery of Accor’s systems, tools and resources developed for franchisees to optimize their hotel’s revenue performance and profitability. Danesh will lead a team focused on supporting franchise owners to accomplish superior performance and operational excellence in their hotels. Danesh’s relationship-focused approach combines property, operations and corporate experience, which will serve him well as he takes on this important role.
To provide dedicated support for the Sofitel, MGallery and Emblem hotels and restaurants within the Pacific region, Marcus Hanna has been appointed Vice President Operations Pacific, Sofitel, MGallery and Emblem. Marcus has over 18 years of experience with Accor, out of which twelve of those years were spent in luxury hotels. Having worked in Melbourne, Sydney, Gold Coast and Brisbane, Marcus has extensive experience in Australia, as well as in London, Malta, San Francisco and Singapore; his most recent role was as Managing Director for Fairmont Singapore and Swissôtel The Stamford.
Sarah Derry, CEO of Accor Pacific, said: “We are committed to delivering the best, most seamless guest experiences and these appointments will elevate the standards of hospitality in this region.”
“The Accor team is committed to driving our partners towards even greater success, achieving a sustainable and successful business performance, whilst enhancing the quality of the guest experience. Looking ahead, we see so much exciting potential for our brands and opportunities for our people, partners, owners and communities.”
